Privacy Policy

HOSTEL WARAKU Personal Information Protection Policy

We recognize the importance of information that can identify individuals (hereinafter referred to as "personal information") who use HOSTEL Waraku's website (hereinafter referred to as "this site"), and strive to protect it appropriately. Protecting personal information is a social responsibility, and we believe that it is an essential requirement for promoting our business, with customer trust as our number one priority. Personal information that customers enter and submit when making accommodation reservations on this site or receiving services from this site is managed strictly for the purposes of carrying out our business.

Collection of Personal Information

This Website requests entry/sending of Personal Information of customers in the following situations:

  • When making reservations related to hotel services on this Website.
  • When registering as an email member of this Website.
  • When requesting various documents.
  • When conducting surveys.
  • When we receive personal information from customers for services other than those listed above, we will clearly explain the purpose, content, and handling of the personal information.

Use of Personal Information

The personal information provided by customers to our company will be used only in the cases listed below and will not be used for any other purpose than that for which the customer provided the personal information.

  • When providing services to customers on this Website.
  • When providing information to registered customers via e-mail, etc.
  • When conducting analysis to provide and improve this Website and our services and products.
  • When consent has been obtained from the customer.

Security Measures

This site implements the following security measures to prevent the loss, misuse, and alteration of your Personal Information. We implement access rights management, password management, and backup data management to prevent unauthorized access, loss, destruction, and leakage.

Disclosure of Personal Information

This site will manage Personal Information provided by customers and will not provide or disclose such information to third parties, except in the following cases.

  • When we have received the customer's consent.
  • A contractor that is bound by confidentiality obligations regarding the maintenance and management of the system.
  • When required by law.

Regarding Personal Information handling in websites linked to this Website

We assume no responsibility for the collection and handling of personal information on linked websites.

Compliance with laws, regulations and other standards

When carrying out business that involves handling personal information, this site will comply with applicable Japanese laws, regulations and standards regarding personal information.

Continuous Improvement

This Website complies with this personal information protection policy, reviews its efforts in each of the above areas appropriately, and strives for continuous improvement.

2024.06.12